Customer Relationship Coordinator
The Customer Relationship Coordinator will be the primary point of contact for our customer support efforts at our Global Headquarters in Austin, TX. Reporting directly to the Customer Experience Manager, the Customer Relationship Coordinator will interact with a global customer base to support the functions of warranty service, payments/fraud mitigation, order fulfillment and overall customer satisfaction.
Accounting Assistant
The Accounting Assistant will process transactions timely and accurately including but not limited to: vouchering accounts payable invoices, generating payments, applying incoming cash payments, generating customer statements, reconciling vendor accounts and reconciling customer accounts. The Accounting Assistant must have a keen sense for attention to detail and is instrumental in ensuring high-quality standards are embedded in our transactions and systems.
Senior Applications Engineer
The Senior Applications Engineer will be “hands-on” in all aspects of electronic power supply design, including specification development, device selection, prototyping, troubleshooting, testing and regulatory requirements. The ideal candidate will have strong communication and presentation skills. This position is also responsible for assisting in supporting new product introductions through the development of sales collateral, application notes and demo systems.
Quality Technician
The Quality Technician will to provide support to the Quality Engineering staff in relation to customer issues, supplier and incoming material evaluation, failure analysis, and support of the Quality Management System.
Quality Engineer
Fluence is searching for a Quality Engineer to take the company from its start-up roots in horticultural science and lighting technologies, and build on these foundations to take Fluence towards Operations excellence. The Quality Engineer we are looking for is a diversified process control expert.
Utility Rebate Coordinator
The Utility Rebate Coordinator position is a new position within Fluence that will be crucial to our overall sales process and value proposition to all of our customers. LED lighting is 3-5x the cost of “legacy” solutions, so access to utility rebates and incentives provided through state and local governments to encourage energy efficiency could make or break a sale for Fluence. To increase access, reach and visibility to this program, the Utility Rebate Coordinator will actively engage each member of the sales team at Fluence to coordinate project timelines with available incentive programs throughout the US and Canada (and potentially EMEA and APAC as we expand globally!) and engage in activities to continually expand and update our list of applicable programs for Commercial Ag and Cannabis. This position reports to the Director of Global Business Operations.
Customer Discovery Specialist
The Customer Discovery Specialist will be responsible for monitoring and maintaining the pipeline of inbound leads. This includes the response and vetting of inbound sales inquiries, maintaining records within the CRM system, and the follow-up and nurturing of leads from trade shows and other sources. This position will report directly to the Manager of Customer Discovery and will play a vital role in the success of our Sales team by delivering effectively on these responsibilities and contributing to the frontlines of Fluence.
IT Applications Support
The IT Applications Support position will be the primary desktop and IT support resource for Fluence, and will work side by side with the management team to build and manage the company’s IT department and technology. You are not alone, you will have the support of OSRAM’s corporate IT team, as well as a local IT group for helpdesk and engineering work, as well as maintenance of the company’s CRM and ERP systems.
Maintenance Technician
The Maintenance Technician will be responsible for inspecting, maintaining and repairing mechanical, electrical, plumbing and other systems as needed to ensure optimal operating results. Will also be challenged to implement preventative maintenance measures as needed. All work will be done with EPA, Hazmat and OSHA safety rules and regulations as a guide.
Cost Accountant
The Cost Accountant will be responsible for consolidating, analyzing, and reporting for regular (monthly, quarterly, and annual) financial statements. In addition to planning and preparation of balance sheet and PandL statement and reports for corporate management.
Business Coordinator
The Business Coordinator is a sales position generating new business from non-customers. Responsibilities include: promote/sell products, projects, services and/or solutions directly to non-customers, identify opportunities for business expansion with new accounts, determine customer needs, negotiate terms and close sale, develop strategies focused on expanding client base, produce new account revenue, manage new accounts to expand revenue, once the accounts are established, pass to sales force. Work is received in objective-oriented terms; works with minimal guidance from manager, sets strategy for mid-level account acquisitions, plans own territory/account approach and manages own resources.
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