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Frequently Asked Questions

  • What product do you recommend?
  • Do Fluence systems emit UV?
  • What is the difference between PhysioSpec Indoor and PhysioSpec Greenhouse?
  • What is the SPYDRx and VYPRx products wattages?
  • Are Fluence systems passively cooled or actively cooled with a fan?
  • Do your fixtures produce heat?
  • Do Fluence lights get hot?
  • What plug type do you offer on your lighting systems?
  • What is μmol/J and why does it matter?
  • Will Fluence lighting systems work with my line voltage? What is the amperage?
  • What is CRI and is it important to the development of my plants?
  • What is PAR?
  • What is PPF?
  • What is PPFD?
  • Do you sell/ship to my country?
  • What is your return policy?
  • How long does it take to build and ship a product?
  • Do you offer financing?
  • How can I sign up to distribute Fluence solutions?
  • How do I clean my Fluence fixture(s)?

Looking To Connect With Our Customer Support Team?

If you have questions about order status, cultivating with our LED lighting solutions, or if you need to file a warranty claim, contact our support team below.

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